We solve common pitfalls in CRM and loyalty implementations: poor data quality, siloed systems, and unclear business logic. From structured data models to integrations with ERPs, eShops, and custom tools, we deliver a reliable, scalable, and compliant setup—on Mercury Cloud or the technology stack of your choice.
We propose the ideal technology stack based on your needs. Whether using Mercury Cloud or another platform, we ensure the selected tools fit your operations.
We create detailed technical specifications, including business logic rules, data structures, and integration requirements, ensuring clarity and precision in every aspect of the implementation.
We build the custom features your program needs—such as referral logic, tier upgrade rules, reward eligibility engines, or admin dashboards for managing promotions and members.
We connect ERPs, eShops, legacy systems, and custom tools.
Using APIs, we unify customer, transactional, and behavioral data for accurate, real-time sync across platforms.
We prepare creative assets for landing pages, automations, newsletters, and promos—keeping your campaigns polished and on-brand.
We develop user-friendly loyalty web apps that enhance customer engagement and provide intuitive access to loyalty program features.
We define key performance indicators and set up comprehensive reports and dashboards to help you monitor the success of your CRM and loyalty programs.
Our experts set up marketing automations that drive engagement and conversions, creating a cohesive and effective customer journey.
We test for data accuracy, performance, security, and responsive design to ensure quality at every level.
Get a fully customized tech stack built around your specific business needs.
Get a fully customized tech stack built around your specific business needs.
We handle everything — from technical specs and development to QA and deployment — so your team can stay focused on growth.
Connect all your systems — even the custom and legacy ones.
Connect all your systems — even the custom and legacy ones.
We specialize in data unification, ensuring smooth operations across ERPs, eShops, CRMs, and internal tools.
Protect customer data and meet all regulatory requirements from day one.
Protect customer data and meet all regulatory requirements from day one.
Our implementations follow GDPR best practices and ensure consent-based data collection at every touchpoint.
Streamline your workflows and free up team bandwidth.
Streamline your workflows and free up team bandwidth.
From automation to custom dashboards, we optimize your operations — without forcing you into rigid platform constraints.
Ready to take your customer engagement to the next level? Connect with one of our experts today.
